Need help?

Let's us direct you to the answers

Ordering help

For help selecting the best products for your job:

Go to FAQ's, How To's, Product Descriptions and the Customer Before & After Gallery

For information about using the products:

Refer to Directions For Use on the product pages and How To's

If you've received your order, also refer to the Directions For Use on the bottles.

For Troubleshooting, scroll to the bottom of the FAQ's.

Info about your delivery

For dispatch and delivery timeframes go to:

Shipping policy

For order tracking refer to:

the shipping confirmation email which contains your Australia Post tracking number.

To track your order go to:

Australia Post Tracker

To investigate a slow delivery:

ask Australia Post for an update, 8am–6pm (local time) Mon-Fri 13 POST (13 7678)


Read through our Refund Policy and follow the steps provided to return selected products within the terms and conditions.

For anything else

Contact us

Fast shipping

Shipping Mon - Fri, most orders shipped same day or next day, flat rates available at checkout.

Expert knowlege & information

Thorough descriptions, detailed instructions and extensive How To's that help you assess and complete your job.

Rave reviews

See what others have to say. View real jobs done by customers just like you.

Get in touch

Reach us here. Support hours are Monday - Friday 9am - 5pm

Eco Friendly

Products and packaging are biodegradable and recyclable.

No animal testing

Products are not tested on animals and they are beeswax & lanolin free.